This book will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. The Disciplinary Interview offers step-by-step guidance on the whole process, including: understanding the legal implications; presenting the management case; probing the employee’s case; diffusing conflict through skilful listening and questioning; distinguishing between conduct and competence; weighing up the alternatives – dismissing or dropping the case; disciplining and improving performance through counseling and training.
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||Universities Press (India)
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